Contact
One address, read by one person. No ticket system, no chatbot.
Written by Ray Chen. I aim to reply within two working days; a bug report with the browser you were using usually gets a same-day fix.
Especially useful to hear about
- A PDF that came out wrong — tell me which template, which browser, and roughly what the resume contained.
- A guide that is out of date or factually wrong. Corrections get made and noted.
- A question the guides do not answer. That is how the publishing queue gets decided.
- An ad that is intrusive, misleading, or sitting somewhere it should not be.
What I cannot do
I cannot recover a lost draft. Drafts live in your browser and never reach a server, so there is no backup on this end — use Export backup in the builder to keep your own.
I do not offer paid resume review or write resumes to order, and I do not accept paid guest posts or link placements in the guides.